7500f Privacy Policy — How We Handle Your Data

1 Introduction

This Privacy Policy ("Policy") describes how 7500f ("the Platform", "we", "us", "our") collects, processes, stores, and protects the personal information of individuals ("you", "your", "Player") who register for or use the services available at 7500f.io and any associated pages or subdomains.

7500f is committed to handling personal data with the highest standards of care, transparency, and security. This Policy is designed to give you a clear and complete picture of our data practices so that you can make informed decisions about your use of the platform.

By registering an account on 7500f, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. This Policy should be read alongside the Terms & Conditions and the Responsible Gaming Policy, both of which form part of your agreement with 7500f.

This Policy was last updated and became effective on 1 January 2026.

2 Data We Collect

7500f collects personal information in two primary ways: information you provide directly when using the platform, and information generated automatically through your interaction with our services. The categories of data we collect are set out in the table below.

2.1 Data You Provide Voluntarily

Registration information, KYC documents, and communications with our support team are all provided by you voluntarily. Without this information, we may be unable to open or maintain your account, process payments, or verify your identity as required by our compliance framework.

2.2 Data Collected Automatically

When you access the 7500f platform, our servers automatically collect certain technical data including your IP address, device identifiers, and session activity. This data is used for platform security, fraud prevention, and service performance monitoring. It does not on its own identify you personally, but may be combined with other data held on your account for the purposes described in Section 3.

3 How We Use Your Data

7500f processes personal data only for the specific purposes listed below. We do not use your data in ways that go beyond what is reasonably expected given the nature of an online betting and casino platform operating in Bangladesh.

• Account Management: Creating, maintaining, and administering your 7500f player account, including processing your registration, verifying your identity, and enabling account access via the 7500f Login portal.
• Payment Processing: Facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and other supported Bangladesh payment methods. Financial data is passed to payment processors under strict data-sharing agreements.
• Identity Verification (KYC): Confirming that you meet the eligibility requirements set out in the Terms & Conditions, including age verification (21+) and ownership of payment methods used on the account.
• Fraud Prevention & Security: Detecting, investigating, and preventing fraudulent activity, multi-accounting, money laundering, and any other prohibited conduct as defined in our Terms & Conditions.
• Platform Personalisation: Tailoring your experience on 7500f by surfacing relevant cricket betting markets, slot recommendations, and promotional offers based on your in-platform behaviour and stated preferences.
• Customer Support: Responding to support enquiries, resolving account disputes, processing complaints, and managing responsible gaming requests submitted to [email protected].
• Compliance & Legal Obligations: Meeting any record-keeping, reporting, or other obligations that may be applicable to the operation of the 7500f platform.
• Platform Analytics & Improvement: Analysing aggregated, anonymised usage data to improve platform performance, resolve technical issues, and develop new features and product offerings.
• Communications: Sending you transactional notifications (deposit confirmations, withdrawal updates, account alerts) and, where you have opted in, promotional communications about bonuses, tournaments, and seasonal offers.

4 Legal Basis for Processing

7500f processes your personal data on the following legal bases, depending on the nature of the processing activity:

• Contractual Necessity: Processing required to perform the contract between you and 7500f — i.e., to operate your account, process payments, and deliver the betting and casino services you have signed up to use.
• Legitimate Interests: Processing carried out to pursue legitimate interests of 7500f, including fraud detection, platform security, and service improvement, where those interests are not overridden by your own privacy rights.
• Legal Obligation: Processing required to comply with applicable legal or regulatory requirements, including identity verification and anti-money-laundering record-keeping obligations.
• Consent: Where we rely on your consent — for example, for optional marketing communications — you may withdraw that consent at any time by contacting [email protected] or updating your account communication preferences.

5 Data Sharing & Third Parties

7500f does not sell, rent, or commercially transfer your personal data to any third party. We share data only where operationally necessary and under binding data-processing agreements that require those parties to protect your information to the same standard that we apply internally.

5.1 Payment Service Providers

To process deposits and withdrawals, 7500f must share your financial data (account number, transaction amount, name) with the relevant payment gateway operator — bKash, Nagad, Rocket, Upay, or the applicable card network (Visa, Mastercard). These providers receive only the minimum data required to complete the transaction. They are not authorised to use your data for any other purpose.

5.2 Identity Verification Partners

Where automated KYC verification is employed, your identity documents and personal details may be shared with a trusted third-party verification provider. That provider processes the data solely to confirm your identity and returns a pass or fail result to 7500f. Document copies are not retained by the verification provider beyond the period required to complete the check.

5.3 Game Content Providers

Casino and slot games available on 7500f are supplied by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and Habanero. These providers may receive a pseudonymous player identifier and game session data to deliver game functionality and calculate results. No personally identifiable information (name, mobile number, financial data) is shared with game providers.

5.4 Legal and Regulatory Disclosure

7500f may disclose personal data to law enforcement agencies, regulatory bodies, or other authorised parties where we are required to do so by applicable law, or where such disclosure is necessary to prevent, detect, or investigate fraud, money laundering, or other unlawful activity.

6 Cookies & Tracking Technologies

7500f uses cookies and similar tracking technologies on the platform to deliver core functionality, improve user experience, and gather anonymised analytics. The categories of cookies we use are as follows:

6.1 Strictly Necessary Cookies

These cookies are required for the platform to function correctly. They maintain your login session, remember your account preferences, and enable secure navigation between pages. These cookies cannot be disabled without significantly impairing your ability to use 7500f.

6.2 Functional Cookies

Functional cookies remember choices you make — such as your preferred betting markets or display settings — to provide a more personalised experience. They are not used for cross-site tracking or advertising profiling.

6.3 Analytics Cookies

7500f uses anonymised analytics data collected via first-party cookies to understand how players navigate the platform, which features are most used, and where technical errors occur. This data is aggregated and does not identify individual players. It is used solely to improve platform performance and content quality.

6.4 Managing Cookies

You may manage or disable cookies through your browser settings at any time. Please note that disabling strictly necessary cookies may prevent you from accessing core platform features including account login, deposits, and gameplay. Instructions for managing cookies in major browsers are available from the respective browser's support documentation.

7 Data Retention

7500f retains personal data for no longer than is necessary to fulfil the purpose for which it was collected, subject to any legal or compliance obligations that require a longer retention period. Our standard retention schedules are as follows:

• Active account data: Retained for the duration of the account relationship plus a post-closure period of no less than five years to meet anti-money-laundering record-keeping requirements.
• KYC and identity documents: Retained for a minimum of five years from the date of verification or the date of account closure, whichever is later.
• Transaction records: Retained for a minimum of five years from the date of the transaction.
• Customer support communications: Retained for three years from the date of the communication, or longer where the communication relates to an ongoing dispute or compliance matter.
• Technical and session logs: Retained for a maximum of 12 months unless extended for an active fraud investigation.
• Marketing consent records: Retained for the duration of your opt-in plus two years following withdrawal of consent.

When data is no longer required and no legal obligation requires its continued retention, it is securely deleted or anonymised so that it can no longer be attributed to any individual player.

8 Security Measures

7500f applies a layered security architecture to protect your personal data against unauthorised access, loss, alteration, or disclosure. Our key security measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the 7500f platform is encrypted using industry-standard Transport Layer Security (TLS). This applies to all pages, including the 7500f Login portal and payment pages.
• Encrypted Data Storage: Sensitive data fields — including financial account references and identity document metadata — are encrypted at rest within our database infrastructure.
• Access Controls: Access to personally identifiable player data is restricted to a limited number of authorised personnel on a strict need-to-know basis. All internal access events are logged and subject to periodic audit review.
• Session Management: Player sessions are managed with secure, time-limited tokens. Inactive sessions are automatically terminated to reduce the risk of unauthorised access via unattended devices.
• Fraud Detection Systems: Real-time monitoring systems analyse transaction patterns and login behaviour to detect and flag suspicious activity for investigation.

9 Your Rights

As a registered player on 7500f, you hold the following rights with respect to your personal data. To exercise any of these rights, submit a request to [email protected] from the email address associated with your account. We will acknowledge your request within 48 hours and respond in full within 30 days.

• Right of Access: You may request a copy of all personal data that 7500f holds about you, together with information about how it is being used.
• Right to Rectification: If any personal data we hold is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to Erasure ("Right to Be Forgotten"): You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to any legal retention obligations that require us to keep it.
• Right to Restriction of Processing: In certain circumstances, you may request that we temporarily suspend the processing of your data — for example, while a correction request is under review.
• Right to Data Portability: Where technically feasible, you may request a copy of your personal data in a structured, machine-readable format for transfer to another service provider.
• Right to Object: You may object to processing based on our legitimate interests, including the use of your data for analytics or platform personalisation, where your own privacy interests override ours.
• Right to Withdraw Consent: Where processing is based on your consent — such as optional marketing communications — you may withdraw that consent at any time with immediate effect.

Please note that exercising some of these rights — particularly erasure or restriction — may affect your ability to use certain 7500f services or may require closure of your account where the data in question is essential to the account relationship.

10 Children & Minors

7500f operates a strict minimum age policy. The platform is intended solely for use by individuals who are 21 years of age or older. We do not knowingly collect, process, or store personal data relating to any person under the age of 21.

If we become aware that personal data has been collected from an individual under the age of 21 — whether through a false age declaration at registration or any other means — we will immediately suspend the relevant account, void any transactions carried out under it, and delete all associated personal data as promptly as our compliance obligations allow.

If you are a parent or guardian and believe that a minor in your care has registered an account on 7500f, please contact us immediately at [email protected] with the relevant account details so we can take appropriate action. We take underage gambling extremely seriously and will act without delay upon receipt of a credible notification.

11 Policy Amendments

7500f reserves the right to amend, update, or revise this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform functionality. When material changes are made, we will notify registered players via the mobile number or email address associated with their account at least 7 days before the updated Policy takes effect.

Non-material changes — such as formatting corrections, clarifications that do not alter the substance of the Policy, or the addition of examples — may be made without prior notification, although the updated Policy will always be dated and accessible at 7500f.io/privacy-policy.

Continued use of the 7500f platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with any amendment, you should stop using the platform and may request account closure by contacting [email protected].

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7500f handles your personal data, please reach out to our support team. All privacy-related enquiries are handled in English and receive a response within 48 hours during standard support hours.